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Voice platformVoice Agent Platform

Monobot.AI

No-code platform for voice and chat AI agents that automate support, appointment scheduling and lead qualification.

Starting price
From $200/mo
Setup
No-code setup
Pricing model
Subscription
Try it
Self-serve trial
Build an agent with free test units

Test chat and voice flows in the admin panel with 100 replies and 10 voice minutes.

A live phone number needs a paid plan, so the real-line test comes later.

At a glance

Calls & telephony

  • DetailCalls

    Inbound & outbound

  • SupportedHuman handoff

    Yes

  • SupportedPhone numbers included

    Yes

  • SupportedBring your own carrier

    Yes

  • SupportedSIP trunking

    Yes

    Dedicated numbers at $2.50 each, or your own provider over an external SIP trunk

Trust & access

  • With conditionsHIPAA

    Paid add-on

    $1,000/mo add-on with zero data retention

  • SupportedSOC 2

    Yes

    SOC 2 badge on site; type not stated

  • Not publishedGDPR

    Not published

  • DetailLanguages

    20+ languages

  • SupportedFree to start

    Free credits

    100 chat replies and 10 voice minutes, no card

  • SupportedDeveloper API

    Yes

Morak scorecard

How we score →
  • Ease of setupNo-code setup

    No-code setup a business user can finish without developers.

  • Pricing transparencyRates published

    Per-minute rates are public, so you can estimate cost at your volume.

  • Try before you buySelf-serve trial

    Sign up and test it yourself before paying.

  • Call & telephony controlFull control

    Documented: inbound, outbound, human handoff, phone numbers, bring-your-own carrier and SIP.

  • Compliance readinessFair

    Published: SOC 2 and HIPAA as a paid add-on.

  • Integration coverage3 of 4 covered

    Connects to phone system, calendar and automation or API. Not listed: customer records (CRM, EHR or POS).

Typical score among voice agent platforms

Automate routine calls and chats from one no-code builder

What you get

Build voice and chat agents from templates, connect phone numbers or SIP, and transfer to staff with the conversation attached.

What to account for

Production use starts at $200 a month, free test units can't be published to a phone line, and HIPAA is a $1,000-a-month add-on.

Best for

  • Contact centers automating routine calls
  • Voice and chat from one builder
  • Appointment and booking flows
  • Agencies needing white-label

Not a fit for

  • Low-volume teams below the $200 starting plan
  • Developers wanting raw orchestration APIs
  • Buyers needing free production use

What the platform provides

Building
Visual flow builder with industry templates, a knowledge base, API calls and white-labelling.
Channels and handoff
Phone numbers, SIP trunks, web calls and chat, with transfer to staff and an AI workspace for human agents.

Connections & compatibility

Telephony

  • SIP trunking
  • PSTN numbers

Calendar & scheduling

  • Google Calendar
  • Cal.com

Messaging

  • Gmail
  • Instagram

Automation & APIs

  • API
  • Webhooks

Other

  • Altegio
  • Telegram
  • WooCommerce

Data access & permissions

What an agent built on Monobot.AI can touch once deployed. These are the first questions a security review will ask.

  • Reads customer dataYes
  • Writes to your systemsYes
  • Sends messagesYes
  • Triggers workflowsYes
  • Records callsYes
  • Needs API keysNo
  • Human approval stepNo

Monobot's site shows SOC 2, ISO 27001:2022 and PCI DSS badges; request the reports. HIPAA with zero data retention is a $1,000/month add-on on every plan. Confirm where recordings and transcripts are stored, which speech and model providers process calls, and the permissions given to connected calendars and inboxes.

Cost at your volume

From $200/moSubscription

Plans are monthly credit packages spent across chat, voice, calls and transcription: Starter $200, Growth $500 and Business $1,000, with Enterprise custom. Voice conversations cost $0.27, $0.25 and $0.22 a minute by plan, workspace call handling $0.03 to $0.05 a minute, phone numbers $2.50 each, and extra seats $10. HIPAA is a $1,000/month add-on. Each plan includes some professional-services hours.

Before committing

Build a flow with the free units, then pilot a live line on Starter: interruptions, a failed booking and a transfer with attached data.

  • Can you show a transfer to our team with the conversation data attached?
  • Which speech and model providers process our calls, and can we choose them?
  • How far does the $200 Starter credit go at our expected call volume?
  • What do the SOC 2 and ISO 27001 reports cover, and can we review them?

How it compares

Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.

Monobot.AI compared with Synthflow and Retell AI
Detail
Monobot.AI
This product

No-code platform for voice and chat AI agents that automate support, appointment scheduling and lead qualification.

A different approach

Compare Synthflow for another no-code voice agent builder aimed at agencies and contact centers.

Similar product

Voice AI platform for building low-latency phone agents across support, scheduling, and sales workflows.

Starting priceFrom $200/moFrom $30,000/yrFrom $0.07/min
Free to startFree creditsNot publishedFree credits
CallsInbound & outboundInbound & outboundInbound & outbound
HIPAAPaid add-onEnterprise plansBAA available
Morak scorecard How we score
Ease of setup
5 of 5, No-code setup
5 of 5, No-code setup
3 of 5, Some configuration
Pricing transparency
5 of 5, Rates published
4 of 5, Starting price
5 of 5, Rates published
Try before you buy
4 of 5, Self-serve trial
5 of 5, Call it now
4 of 5, Self-serve trial
Call & telephony control
5 of 5, Full control
5 of 5, Full control
5 of 5, Full control
Compliance readiness
3 of 5, Fair
5 of 5, Strong
5 of 5, Strong
Integration coverage
4 of 5, 3 of 4 covered
4 of 5, 3 of 4 covered
5 of 5, All covered
Compare all 3 in detailPricing, capabilities, integrations and limits on one page.
Sources and listing context
  • Product overview ↗

    Vendor-reported channels, templates, languages, call transfer and integrations.

  • Pricing ↗

    Credit plans, per-unit voice and chat rates, phone numbers and the HIPAA add-on.

  • Documentation ↗

    Flow builder, SIP and PSTN telephony, integrations and free trial units.