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LiveKit Agents

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LiveKit Agents is a developer framework for realtime AI applications with managed deployment on LiveKit Cloud or self-hosted infrastructure. It supports pluggable models, WebRTC rooms, telephony, inbound and outbound SIP, call transfer, observability, load balancing, and multi-region deployment.

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Test it yourself

Official LiveKit Cloud signup; model-provider and telephony accounts may also be required.

Try it yourself

Quick facts

Platform type

Developer API

Inbound calls

Yes

Outbound calls

Yes

Human handoff

Yes

Setup difficulty

Technical

Pricing model

LiveKit Cloud usage plus selected models, telephony, and optional services

Developer friendly

Yes

Pricing details

LiveKit separates Cloud infrastructure, agent deployment, telephony, and third-party model costs. Current plan allowances and rates vary by component; calculate the full stack rather than quoting a single agent-minute rate.

Integrations

WebRTCSIPTwilioTelnyxExotelOpenAIDeepgramCustom models

Data and permissions

Voice agents may talk to customers, access records, record calls, and trigger external actions.

Can read customer data
Can write or update external systems
Can send messages
Can trigger workflows
Requires API keys
Records calls
Human approval available
Store provider credentials in managed secrets, isolate staging and production, pin regions when required, use secure SIP, validate agent tools, and configure log and recording retention explicitly.