FloGPT
AI chat and voice agent platform with a built-in CRM, one inbox across seven channels and 16 voice languages, including nine Indian languages.
- Pricing at a glance
- Free chat plan; paid from $49/month plus voice usage
- Starting price
- From $49/mo
- Setup
- Some configuration
- Pricing model
- Subscription
- Try it
- Sales demo
Book the free consultation to hear an agent on a real number.
Get the per-minute voice rate for your carrier and the plan voice needs, in writing.
At a glance
Calls & telephony
- DetailCalls
Inbound & outbound
- SupportedHuman handoff
Yes
- SupportedPhone numbers included
Yes
- SupportedBring your own carrier
Yes
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- Not publishedGDPR
Not published
- DetailLanguages
16 voice languages, including 9 Indian
- SupportedFree to start
Free plan
Free plan covers chat only; voice needs a paid plan
- Not supportedDeveloper API
No
Morak scorecard
How we score →- Ease of setupSome configuration
Configured in a visual builder; integrations take some technical help.
- Pricing transparencyStarting price
From $49/mo is published; higher tiers or usage may be quoted.
- Try before you buyFree plan
An ongoing free plan lets you test with real calls or content.
- Call & telephony controlBroad
Documented: inbound, outbound, human handoff, phone numbers and bring-your-own carrier.
- Compliance readinessNot published
No SOC 2, GDPR or HIPAA commitments are published.
- Integration coverageAll covered
Connects to phone system, customer records (CRM, EHR or POS), calendar and automation or API.
Typical score among voice agent platforms
Run chat and phone agents from one inbox, including Indian languages
What you get
Chat, inbound and outbound voice agents and a CRM share one inbox, with 16 voice languages and Shopify, webhook and schedule triggers.
What to account for
Voice minutes are quoted per carrier, no legal entity is named, and its policies don't say whether call audio is recorded.
Best for
- Businesses in India and English-speaking markets
- Shopify stores adding phone support
- Chat and voice in one inbox
- Outbound calls triggered by events
Not a fit for
- Buyers who need a published per-minute voice rate
- Buyers who need a named legal entity
- Trying voice on the free plan
What the platform provides
- One inbox
- Website chat, AI phone agents and a built-in CRM share one ticket inbox across chat, voice, email, SMS, WhatsApp, Instagram and Facebook.
- Voice agents
- Inbound and outbound calls in 16 languages, triggered by webhooks, Shopify events or schedules, with live lookups and transfer to a person. Vendor-reported, not tested by Morak.
Connections & compatibility
Telephony
- Twilio
Calendar & scheduling
- Google Calendar
Messaging
Industry systems
- Shopify
Automation & APIs
- Webhooks
- HTTP API
Other
- Outlook
Data access & permissions
What an agent built on FloGPT can touch once deployed. These are the first questions a security review will ask.
- Reads customer dataYes
- Writes to your systemsYes
- Sends messagesYes
- Triggers workflowsYes
- Records callsYes
- Needs API keysNo
- Human approval stepNo
FloGPT names no legal entity or address beyond being part of VistaDigit.com, and its privacy policy shows two different update dates. It describes SOC 2-aligned controls, encryption at rest, region-locked data residency and opt-in PII redaction of transcripts, but no certification; GDPR, India's DPDP and HIPAA are described as supportable through retention settings, with no BAA published. It keeps AI transcripts with tickets, but its policies don't say whether call audio is recorded. Outbound lists have consent rules and TCPA consent capture, but its terms don't cover calling-law duties, so you own calling-law compliance.
Pricing & terms
The free plan ($0, 100 messages a month) covers chat only. Paid plans are Starter at $49 a month (2,000 messages), Growth $149 (5,000) and Professional $399 (20,000), with a custom plan above; annual billing saves up to 20%. Voice and SMS are metered on top: AI voice minutes are quoted by carrier and rounded up to the minute, with inbound and outbound at the same rate. Managed human support costs $500 a month per support agent.
Before committing
Test an inbound booking, an outbound call from a Shopify or webhook trigger, and a warm transfer in each language you need.
- What is the per-minute voice rate on our carrier, and which plan is the minimum for voice?
- Is call audio recorded, and how long are transcripts kept?
- Which legal entity signs our contract, and is a DPA or BAA available?
- How do outbound consent and do-not-call rules work in our country?
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | FloGPT This productAI chat and voice agent platform with a built-in CRM, one inbox across seven channels and 16 voice languages, including nine Indian languages. | A different approach Telenow provides voice AI agents for business calls: answering questions, booking appointments and taking messages, in English and 10 Indian languages. Why compare: Compare Telenow for phone agents in English and 10 Indian languages with free credits to start. | Similar product AI customer-support agents for email, chat, WhatsApp and phone calls that connect to your helpdesk and take actions. |
|---|---|---|---|
| Starting price | From $49/mo | Varies by configuration | From $25/mo |
| Free to start | Free plan | Free credits | Free plan |
| Calls | Inbound & outbound | Inbound & outbound | Inbound & outbound |
| HIPAA | Not published | Not published | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 3 of 5, Some configuration | 3 of 5, Some configuration | 3 of 5, Some configuration |
| Pricing transparency | 4 of 5, Starting price | 5 of 5, Calculator published | 5 of 5, Plans published |
| Try before you buy | 5 of 5, Free plan | 4 of 5, Self-serve trial | 5 of 5, Free plan |
| Call & telephony control | 4 of 5, Broad | 4 of 5, Broad | 3 of 5, Moderate |
| Compliance readiness | Not scored, Not published | Not scored, Not published | 3 of 5, Fair |
| Integration coverage | 5 of 5, All covered | 5 of 5, All covered | 4 of 5, 3 of 4 covered |