Agora Conversational AI Engine
Realtime conversational infrastructure for low-latency voice agents in apps, devices, phone experiences, and avatar interfaces.
- Starting price
- Usage-based
- Setup
- Developer build
- Pricing model
- Usage Based
- Try it
- Public web demo
Explore a real-time conversation through the vendor's browser experience.
Your app's model connections, region and usage costs still need checking.
At a glance
Product
- Not publishedLanguages
Not published
- SupportedFree to start
Free credits
10,000 free minutes for new users
- SupportedDeveloper API
Yes
Trust
- SupportedSOC 2
Yes
SOC 2 report published; Type not stated on compliance page
- SupportedGDPR
Yes
Aligned with GDPR
Morak scorecard
How we score →- Ease of setupDeveloper build
Expect developers to build call logic, integrations and deployment.
- Pricing transparencyNo public rates
Billed by usage, but rates depend on the models and carriers you pick.
- Try before you buySelf-serve trial
Sign up and test it yourself before paying.
- Compliance readinessFair
Published: SOC 2 and GDPR.
- Integration coverage1 of 3 covered
Connects to automation or API. Not listed: your devices and workspace tools.
Typical score among developer APIs
Embed real-time conversation in an app or device
What you get
Use real-time infrastructure for voice and multimodal experiences.
What to account for
Your team owns model connections and application behavior. Check provider charges, token handling and regional deployment requirements.
Best for
- Realtime application developers
- Global voice experiences
- Multimodal and avatar agents
- Provider-flexible architectures
Not a fit for
- Businesses wanting a finished receptionist
- Teams without realtime engineering expertise
- Buyers seeking a single all-in model price
What the platform provides
- Media foundation
- Real-time media infrastructure combines the network with selected speech, language and voice providers.
- Application scope
- Embedded conversations in apps, devices, telephony paths and synchronized avatar interfaces, with application integration supplied by your team.
Connections & compatibility
AI models & voice
- Speech providers
- LLMs
- TTS providers
- Virtual avatars
Other
- Agora RTC
- Custom applications
Data access & permissions
What an agent built on Agora Conversational AI Engine can touch once deployed. These are the first questions a security review will ask.
- Reads customer dataYes
- Writes to your systemsYes
- Sends messagesYes
- Triggers workflowsYes
- Records callsYes
- Needs API keysYes
- Human approval stepYes
Use short-lived tokens, server-side authorization, region and channel isolation, provider-specific privacy review, recording consent, voice rights, validated tools, and abuse monitoring.
Pricing & terms
Agora pricing can include realtime media, Conversational AI Engine usage, recording, transcription, models, voices, avatars, and support. Verify the current calculator and selected provider rates.
Before committing
Introduce packet loss and a provider failure during concurrent sessions. Check interruption recovery, token handling and latency in the intended regions.
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | Agora Conversational AI Engine This productRealtime conversational infrastructure for low-latency voice agents in apps, devices, phone experiences, and avatar interfaces. | Similar product Open-source framework and managed cloud runtime for building and deploying realtime voice agents. | Similar product Realtime speech-to-speech API for building low-latency voice agents over WebRTC, WebSocket, or SIP. |
|---|---|---|---|
| Starting price | Usage-based | Usage-based | From $32/M tokens |
| Free to start | Free credits | Free plan | Not published |
| Calls | Not a phone product | Inbound & outbound | Inbound & outbound |
| HIPAA | Not published | Enterprise plans | Enterprise plans |
| Morak scorecard How we score | |||
| Ease of setup | 2 of 5, Developer build | 2 of 5, Developer build | 2 of 5, Developer build |
| Pricing transparency | 2 of 5, No public rates | 2 of 5, No public rates | 5 of 5, Plans published |
| Try before you buy | 4 of 5, Self-serve trial | 5 of 5, Free plan | 3 of 5, Web demo |
| Compliance readiness | 3 of 5, Fair | 5 of 5, Strong | 5 of 5, Strong |
| Integration coverage | 2 of 5, 1 of 3 covered | 3 of 5, 2 of 4 covered | 3 of 5, 2 of 4 covered |
| Call & telephony control | — | 5 of 5, Full control | 4 of 5, Broad |