8x8 Intelligent Customer Assistant
Visit website8x8 Intelligent Customer Assistant supports AI-powered self-service across voice and digital channels. It includes an intelligent voice directory, no-code journey design, knowledge-based responses, integrations, analytics, and handoff when deployed through supported 8x8 Contact Center routing.
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Test the agent live
Official product page includes an interactive tour and sales contact.
Open the live demoQuick facts
Platform type
Call Center AI
Inbound calls
Yes
Outbound calls
No
Human handoff
Yes
Setup difficulty
Enterprise
Pricing model
Quote-based 8x8 platform and AI pricing
Developer friendly
Yes
Pricing details
8x8 does not publish complete ICA pricing. Request a quote covering Contact Center, AI Studio or ICA, numbers, voice, usage, integrations, implementation, and support.
Integrations
Data and permissions
Voice agents may talk to customers, access records, record calls, and trigger external actions.
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