We love Joe
Omnichannel AI support agent for answering calls, replying to customer messages, qualifying leads, and routing or escalating conversations.
- Pricing at a glance
- From €59/month; Growth €149/month; Business €299/month
- Starting price
- From €59/mo
- Setup
- Quick self-serve
- Try it
- Self-serve trial
- Free to start
- Free trial
Explore the connected agent during the listed trial.
Confirm write permissions and integration behavior using your own test data.
At a glance
Calls & telephony
- DetailCalls
Inbound & outbound
- SupportedHuman handoff
Yes
- SupportedCall recording
Yes
- SupportedPhone numbers included
Yes
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- SupportedGDPR
Yes
Site: 'GDPR compliant'
- DetailLanguages
20+ languages
- SupportedFree to start
Free trial
7-day trial with 400 credits
- SupportedDeveloper API
Yes
Morak scorecard
How we score →- Ease of setupQuick self-serve
Low no-code setup; custom workflows may require configuration.
- Pricing transparencyPlans published
Plan prices are listed on the vendor's site.
- Try before you buySelf-serve trial
Sign up and test it yourself before paying.
- Call & telephony controlModerate
Documented: inbound, outbound, human handoff and phone numbers.
- Compliance readinessLimited
Published: GDPR.
- Integration coverage3 of 4 covered
Connects to phone system, calendar and automation or API. Not listed: customer records (CRM, EHR or POS).
Typical score among business call agents
Follow up across the channels your customers use
What you get
Bring phone, messaging and booking workflows into one configured agent.
What to account for
Integration and performance claims need a pilot. Confirm what the agent may change in connected systems before enabling actions.
Best for
- Small businesses
- Omnichannel support
- Lead qualification
- After-hours response
Strengths
- Multi-channel customer support
- No-code conversation flow builder
- Lead qualification and appointment scheduling
- Warm transfer and escalation support
Not a fit for
- Teams needing developer-first voice infrastructure
- Enterprise contact center migration
- Buyers that require mature independent validation
Watch-outs
- Young vendor with limited independent validation
- Most product claims are vendor-reported
- Complex channel behavior and integration depth should be verified before deployment
What it handles
- Customer intake
- Answer inbound calls
- Reply to customer messages
- Qualify leads
- Move the request forward
- Book appointments
- Warm transfer callers
- Trigger callbacks and automations
Requirements & compatibility
- Human transfer
- Yes
- Knowledge inputs
- Business website, FAQs and links
Integrations & channels
Telephony
- Phone
Calendar & scheduling
- Calendar
Messaging
- SMS
- Messenger
Automation & APIs
- API
- Webhooks
Channels
- Website chat
What to test
- Confirm connected inbox, social account, calendar, and CRM permissions before enabling automated replies or write actions.
Try before committing
Test phone calls, callbacks, interruptions, escalation, and channel-specific conversation flows with real customer scenarios.
Data access, recording & usage details
- Review call recording consent, transcript retention, and customer-message disclosure requirements.
- Verify data processing and retention expectations for OpenAI, Twilio, and other connected service providers.
Pricing & access
From €59/mo
Self-serve plans are priced in euros: Starter €59/month (2,000 credits, about 300 resolutions), Growth €149/month (6,000 credits, about 1,000 resolutions), and Business €299/month (16,000 credits, about 2,600 resolutions). A done-for-you plan is quote-based. Quarterly billing saves 8% and yearly 16%, and unused credits roll over on those cycles.
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | We love Joe This productOmnichannel AI support agent for answering calls, replying to customer messages, qualifying leads, and routing or escalating conversations. | Similar product SMB AI receptionist for answering inbound calls, taking messages, routing callers, booking appointments, and adding SMS or website chat coverage. | Similar product No-code AI phone agent for answering and automating customer service and sales requests on business calls. |
|---|---|---|---|
| Starting price | From €59/mo | From $29/mo | From $79/mo |
| Free to start | Free trial | Free trial | Free trial |
| Calls | Inbound & outbound | Inbound & outbound | Inbound |
| HIPAA | Not published | BAA available | BAA available |
| Morak scorecard How we score | |||
| Ease of setup | 5 of 5, Quick self-serve | 5 of 5, Quick self-serve | 5 of 5, Quick self-serve |
| Pricing transparency | 5 of 5, Plans published | 5 of 5, Plans published | 5 of 5, Plans published |
| Try before you buy | 4 of 5, Self-serve trial | 5 of 5, Call it now | 4 of 5, Self-serve trial |
| Call & telephony control | 3 of 5, Moderate | 3 of 5, Moderate | 3 of 5, Moderate |
| Compliance readiness | 1 of 5, Limited | 2 of 5, Limited | 4 of 5, Good |
| Integration coverage | 4 of 5, 3 of 4 covered | 4 of 5, 3 of 4 covered | 3 of 5, 2 of 4 covered |