DialMind AI Phone Receptionist
Managed AI receptionist for service businesses that starts with an audit of your real calls, then answers, routes and books.
- Pricing at a glance
- Free 20 minutes; Starter $99/month for 100 minutes
- Starting price
- From $99/mo
- Setup
- Project rollout
- Try it
- Live demo line
- Free to start
- Free plan
Hear the receptionist handle a call in about two minutes.
Ask for the call audit to see how it would handle your own callers.
At a glance
Calls & telephony
- DetailCalls
Inbound & outbound
- SupportedHuman handoff
Yes
- SupportedCall recording
Yes
- Not publishedPhone numbers included
Not published
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- Not publishedGDPR
Not published
- Not publishedLanguages
Not published
- SupportedFree to start
Free plan
20 minutes, no card
- SupportedDeveloper API
Yes
Morak scorecard
How we score →- Ease of setupProject rollout
Managed setup after a call audit; no setup fee on standard plans.
- Pricing transparencyStarting price
From $99/mo is published; higher tiers or usage may be quoted.
- Try before you buyCall it now
A live demo line you can call without signing up.
- Call & telephony controlModerate
Documented: inbound, outbound and human handoff.
- Compliance readinessNot published
No SOC 2, GDPR or HIPAA commitments are published.
- Integration coverage3 of 4 covered
Connects to phone system, customer records (CRM, EHR or POS) and automation or API. Not listed: calendar.
Typical score among business call agents
Find the calls you miss, then put an agent on them
What you get
Start with a free audit of your real calls, then get a managed AI receptionist that answers 24/7, books jobs and warm-transfers to staff.
What to account for
It is a managed service, extra minutes cost $0.99 to $1.25, and its case studies are vendor-reported; you own call consent and opt-outs.
Best for
- Service businesses missing after-hours calls
- Home care, moving and restoration
- Teams wanting a managed setup
- Finding missed revenue in past calls
Strengths
- Starts from evidence in your own call history
- Managed setup and tuning
- Example line and free minutes to try it
- Reports and alerts on call outcomes
Not a fit for
- Teams wanting a self-serve builder
- High call volume on a small budget
- Outbound campaigns to cold lists
Watch-outs
- Managed service rather than a self-serve builder
- Case studies are vendor-reported and don't name customers
- Warm transfer starts on Pro
What it handles
- Audit and answer
- Audit past calls for missed revenue
- Answer calls 24/7
- Screen spam and route callers
- Book and follow through
- Book jobs and appointments
- Follow up on new inquiries
- Warm-transfer to staff
Requirements & compatibility
- Phone setup
- Forwards calls from your existing number; the audit reads RingCentral, Twilio or recordings.
- CRM connection
- Acts in a CRM or scheduler that has an API; API integrations are on the Enterprise plan.
Integrations & channels
Telephony
- RingCentral
- Twilio
CRM & help desk
- CRM via API
Messaging
- SMS
Automation & APIs
- Scheduler via API
Other
- Call recordings
Channels
- Phone
What to test
- Under DialMind's terms your team is responsible for consent to automated and recorded calls, do-not-call lists and opt-outs.
Try before committing
Test an urgent after-hours call, a spam call, a caller outside your service area, and a warm transfer.
Data access, recording & usage details
- The audit reads your past call recordings; agree what is shared and how long it is kept.
Pricing & access
From $99/mo
A free plan includes 20 minutes with no card. Starter is $99 a month for 100 minutes ($1.25 per extra minute), Pro $460 for 500 minutes ($1.10) with SMS and warm transfers, and Enterprise $920 for 1,000 minutes ($0.99) with API integrations. Plans are month-to-month with no setup fee, custom plans are quoted, and the call audit is free.
- Extra minutes cost $0.99 to $1.25
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | DialMind AI Phone Receptionist This productManaged AI receptionist for service businesses that starts with an audit of your real calls, then answers, routes and books. | A different approach Consider Dialzara for a small-business AI receptionist you run yourself, if you don't need a call audit or managed setup. | Similar product AI phone agent for answering inbound calls, handling routine questions, and routing callers without traditional phone trees. |
|---|---|---|---|
| Starting price | From $99/mo | From $29/mo | From $49/mo |
| Free to start | Free plan | Free trial | Free trial |
| Calls | Inbound & outbound | Inbound & outbound | Inbound |
| HIPAA | Not published | BAA available | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 2 of 5, Project rollout | 5 of 5, Quick self-serve | 4 of 5, Light configuration |
| Pricing transparency | 4 of 5, Starting price | 5 of 5, Plans published | 5 of 5, Plans published |
| Try before you buy | 5 of 5, Call it now | 5 of 5, Call it now | 5 of 5, Call it now |
| Call & telephony control | 3 of 5, Moderate | 3 of 5, Moderate | 3 of 5, Moderate |
| Compliance readiness | Not scored, Not published | 2 of 5, Limited | 3 of 5, Fair |
| Integration coverage | 4 of 5, 3 of 4 covered | 4 of 5, 3 of 4 covered | 2 of 5, 1 of 4 covered |