AI Receptionist
Visit websiteDialzara
Dialzara is an AI receptionist and phone-answering product for small businesses. It provides inbound call handling, message capture, call summaries, blind or warm transfers depending on plan, appointment workflows, and add-ons for outbound voice, SMS, and website chat.
Quick facts
Agent category
Receptionist Agent
Call direction
Inbound and outbound
Channel
Phone, SMS, Website chat
Human handoff
Yes
Audience
Customer-facing
Setup complexity
Low self-serve setup
Pricing model
Inbound from $29/month; outbound from $750/month
Useful for
- Small business reception
- After-hours answering
- Appointment booking
- Basic call routing
Not a fit
- Developer-first teams building custom voice infrastructure
- Enterprise contact center replacement
- Businesses needing a live human answering service by default
Actions it can take
- Answer inbound calls
- Take messages
- Transfer callers
- Book appointments
- Send SMS handoffs
- Sync with CRM tools
Knowledge sources
- Business context
- Knowledge base uploads
- Calendar availability
- Call recordings
- Call summaries
Integrations
Setup complexity
Low self-serve setup
Pricing model
Inbound plans are Business Lite $29/month with 60 included minutes and $0.48/min overage, Business Pro $99/month with 220 minutes and $0.45/min overage, Business Plus $199/month with 500 minutes and $0.40/min overage, and Business Elite $349/month with 1,000 minutes and $0.35/min overage. Outbound plans start at $750/month for 1,500 contacts. AI SMS is $19/month plus $0.05 per AI message, and website chatbot is $39/month standalone or bundled with voice plans. Verify with vendor.
Phone details
Call direction
Inbound and outbound
Human handoff
Yes
Call recording
Yes
Latency and interruption notes
Test transfer behavior, appointment booking, bilingual flows, and after-hours escalation.
Phone number support
Includes US-based local or toll-free options; international numbers available on request.
CRM support
Supports Zapier, Make, API access on higher tiers, and calendar sync depending on plan.
Strengths
- Very clear public pricing
- Low entry price for small businesses
- Warm transfer support on higher tiers
- Separate inbound, outbound, SMS, and chat packaging
Limitations
- Warm transfers and advanced routing require higher tiers
- Outbound calling is priced separately from inbound reception
- Complex multi-location workflows should be tested before rollout
Compliance notes
- Review call recording consent and transcript retention for every jurisdiction served.
- Confirm SMS carrier registration, appointment booking permissions, and CRM write access.
- Outbound campaigns require consent, opt-out handling, and dialing compliance review.
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