Dialzara AI Receptionist
SMB AI receptionist for answering inbound calls, taking messages, routing callers, booking appointments, and adding SMS or website chat coverage.
- Pricing at a glance
- Inbound from $29/month; outbound from $750/month
- Starting price
- From $29/mo
- Setup
- Quick self-serve
- Try it
- Live demo line
- Free to start
- Free trial
Hear how a configured agent handles caller intake.
A demo call does not establish which transfer features your plan includes.
At a glance
Calls & telephony
- DetailCalls
Inbound & outbound
- SupportedHuman handoff
Yes
- SupportedCall recording
Yes
- SupportedPhone numbers included
Yes
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- SupportedHIPAA
BAA available
Blog says Dialzara offers BAAs; plan/cost not stated
- Not publishedSOC 2
Not published
- Not publishedGDPR
Not published
- DetailLanguages
English + Spanish
- SupportedFree to start
Free trial
7-day free trial
- SupportedDeveloper API
Yes
Morak scorecard
How we score →- Ease of setupQuick self-serve
Low self-serve setup.
- Pricing transparencyPlans published
Plan prices are listed on the vendor's site.
- Try before you buyCall it now
A live demo line you can call without signing up.
- Call & telephony controlModerate
Documented: inbound, outbound, human handoff and phone numbers.
- Compliance readinessLimited
Published: HIPAA BAA.
- Integration coverage3 of 4 covered
Connects to customer records (CRM, EHR or POS), calendar and automation or API. Not listed: phone system.
Typical score among business call agents
Answer small-business calls and capture the next step
What you get
Handle questions, messages and scheduling through a configured receptionist.
What to account for
Warm transfers depend on the plan, and outbound use has separate pricing. Check the package against your actual call flow.
Best for
- Small business reception
- After-hours answering
- Appointment booking
- Basic call routing
Strengths
- Very clear public pricing
- Low entry price for small businesses
- Warm transfer support on higher tiers
- Separate inbound, outbound, SMS, and chat packaging
Not a fit for
- Developer-first teams building custom voice infrastructure
- Enterprise contact center replacement
- Businesses needing a live human answering service by default
Watch-outs
- Complex multi-location workflows should be tested before rollout
What it handles
- Answer and capture
- Answer inbound calls
- Take messages
- Booking and follow-through
- Book appointments
- Send SMS handoffs
- Sync with CRM tools
Integrations & channels
CRM & help desk
- CRM
Calendar & scheduling
- Google Calendar
- Outlook Calendar
Automation & APIs
- Zapier
- Make
- API
Channels
- Phone
- SMS
- Website chat
What to test
Try before committing
Test transfer behavior, appointment booking, bilingual flows, and after-hours escalation.
Data access, recording & usage details
- Review call recording consent and transcript retention for every jurisdiction served.
- Confirm SMS carrier registration, appointment booking permissions, and CRM write access.
- Outbound campaigns require consent, opt-out handling, and dialing compliance review.
Pricing & access
From $29/mo
Inbound plans are Business Lite $29/month with 60 included minutes and $0.48/min overage, Business Pro $99/month with 220 minutes and $0.45/min overage, Business Plus $199/month with 500 minutes and $0.40/min overage, and Business Elite $349/month with 1,000 minutes and $0.35/min overage. Outbound plans start at $750/month for 1,500 contacts. AI SMS is $19/month plus $0.05 per AI message, and website chatbot is $39/month standalone or bundled with voice plans. Verify with vendor.
- Warm transfers and advanced routing require higher tiers
- Outbound calling is priced separately from inbound reception
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | Dialzara AI Receptionist This productSMB AI receptionist for answering inbound calls, taking messages, routing callers, booking appointments, and adding SMS or website chat coverage. | A different approach AI receptionist backed by live agents, positioned for call answering, caller intake, and human escalation. Why compare: Compare Smith.ai if your escalation requirement is a managed human service, rather than a transfer feature in a phone-agent plan. | Similar product AI phone agent for answering inbound calls, handling routine questions, and routing callers without traditional phone trees. |
|---|---|---|---|
| Starting price | From $29/mo | From $150/mo | From $49/mo |
| Free to start | Free trial | Free plan | Free trial |
| Calls | Inbound & outbound | Inbound | Inbound |
| HIPAA | BAA available | Not published | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 5 of 5, Quick self-serve | 4 of 5, Light configuration | 4 of 5, Light configuration |
| Pricing transparency | 5 of 5, Plans published | 5 of 5, Plans published | 5 of 5, Plans published |
| Try before you buy | 5 of 5, Call it now | 5 of 5, Call it now | 5 of 5, Call it now |
| Call & telephony control | 3 of 5, Moderate | 2 of 5, Basic | 3 of 5, Moderate |
| Compliance readiness | 2 of 5, Limited | 1 of 5, Limited | 3 of 5, Fair |
| Integration coverage | 4 of 5, 3 of 4 covered | 3 of 5, 2 of 4 covered | 2 of 5, 1 of 4 covered |