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AI Receptionist

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Dialzara

Dialzara is an AI receptionist and phone-answering product for small businesses. It provides inbound call handling, message capture, call summaries, blind or warm transfers depending on plan, appointment workflows, and add-ons for outbound voice, SMS, and website chat.

Quick facts

Agent category

Receptionist Agent

Call direction

Inbound and outbound

Channel

Phone, SMS, Website chat

Human handoff

Yes

Audience

Customer-facing

Setup complexity

Low self-serve setup

Pricing model

Inbound from $29/month; outbound from $750/month

Useful for

  • Small business reception
  • After-hours answering
  • Appointment booking
  • Basic call routing

Not a fit

  • Developer-first teams building custom voice infrastructure
  • Enterprise contact center replacement
  • Businesses needing a live human answering service by default

Actions it can take

  • Answer inbound calls
  • Take messages
  • Transfer callers
  • Book appointments
  • Send SMS handoffs
  • Sync with CRM tools

Knowledge sources

  • Business context
  • Knowledge base uploads
  • Calendar availability
  • Call recordings
  • Call summaries

Integrations

Zapier
Make
Google Calendar
Outlook Calendar
CRM
API

Setup complexity

Low self-serve setup

Pricing model

Inbound plans are Business Lite $29/month with 60 included minutes and $0.48/min overage, Business Pro $99/month with 220 minutes and $0.45/min overage, Business Plus $199/month with 500 minutes and $0.40/min overage, and Business Elite $349/month with 1,000 minutes and $0.35/min overage. Outbound plans start at $750/month for 1,500 contacts. AI SMS is $19/month plus $0.05 per AI message, and website chatbot is $39/month standalone or bundled with voice plans. Verify with vendor.

Phone details

Call direction

Inbound and outbound

Human handoff

Yes

Call recording

Yes

Latency and interruption notes

Test transfer behavior, appointment booking, bilingual flows, and after-hours escalation.

Phone number support

Includes US-based local or toll-free options; international numbers available on request.

CRM support

Supports Zapier, Make, API access on higher tiers, and calendar sync depending on plan.

Strengths

  • Very clear public pricing
  • Low entry price for small businesses
  • Warm transfer support on higher tiers
  • Separate inbound, outbound, SMS, and chat packaging

Limitations

  • Warm transfers and advanced routing require higher tiers
  • Outbound calling is priced separately from inbound reception
  • Complex multi-location workflows should be tested before rollout

Compliance notes

  • Review call recording consent and transcript retention for every jurisdiction served.
  • Confirm SMS carrier registration, appointment booking permissions, and CRM write access.
  • Outbound campaigns require consent, opt-out handling, and dialing compliance review.