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AI Receptionist

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RingCentral AIR

RingCentral AIR is an AI receptionist for businesses using RingCentral. It focuses on inbound front-desk automation: answering common questions, routing callers, and helping teams reduce missed calls inside the broader RingCentral phone environment.

Test the agent live

(844) 587-9247

RingCentral AIR’s live demo line. Call from your phone and ask it anything a customer would.

Quick facts

Agent category

Receptionist Agent

Call direction

Inbound

Channel

Phone, SMS

Human handoff

Yes

Audience

Customer-facing

Setup complexity

Low to moderate

Pricing model

Standalone AIR starts at $49/month

Full pricing details

Standalone RingCentral AI Receptionist starts at $49/month. RingCentral has also described AIR packaging as usage-based or license-based in prior announcements, so confirm whether it is purchased standalone, bundled with RingEX, or attached to a supported RingCentral plan. Verify with vendor.

Strengths & limitations

  • Native RingCentral phone context
  • Receptionist-focused workflows
  • Caller routing
  • Business FAQ handling
  • Designed for RingCentral environments
  • Outbound campaign fit is limited
  • Custom workflow depth should be verified

Profile overview

Best for

Front desk callsCall routingSmall business reception

Can handle

Answer inbound calls
Route callers
Respond to business FAQs
Send follow-up messages

Works with

Business informationConfigured FAQsCall transcriptsRingCentralBusiness phoneSMS
Details
Call recording
Needs confirmation
Phone numbers
Works in the RingCentral phone environment; verify number and plan requirements.
CRM support
Verify current CRM and workflow handoff support with RingCentral.

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