Sona
Visit websiteQuo
Sona is Quo's AI agent for business phone lines. It is positioned as an always-on receptionist that can answer when a team is unavailable, respond using a knowledge base, take messages, and transfer calls to humans when needed.
Test the agent live
(888) 297-7662
Quo’s live demo line. Call from your phone and ask it anything a customer would.
Quick facts
Agent category
Receptionist Agent
Call direction
Inbound
Channel
Phone
Human handoff
Yes
Audience
Customer-facing
Setup complexity
Low
Pricing model
Free 1,000 credits; paid tiers $25-$199/month
Full pricing details
Sona includes 1,000 free automation credits per workspace each month, equal to about 10 calls. Paid Sona credit tiers are $25/month for 4,000 credits (~40 calls), $49/month for 10,000 credits (~100 calls), $99/month for 25,000 credits (~250 calls), and $199/month for 60,000 credits (~600 calls). Sona uses 100 credits per call; overage rates are $1.00, $0.75, $0.65, $0.55, and $0.45 per call by tier. Requires a paid Quo plan for paid packages. Verify with vendor.
Strengths & limitations
- Always-on missed-call coverage
- Simple knowledge-base answering
- Message capture
- Human transfer support
- Tied to Quo business phone workflows
- Not built for outbound campaigns
- External system write-back should be verified
Profile overview
Best for
Can handle
Works with
Details
- Call recording
- Yes
- Phone numbers
- Configured inside Quo business phone workflows.
- CRM support
- Verify CRM or external workflow support with Quo.
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