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Side-by-side facts to help you choose between voice agents or platforms.
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Enterprise Agent
Decagon
Enterprise customer support AI platform often evaluated for automated resolution and support workflows.
Voice Agent Platform
Robylon
AI customer-support agents for email, chat, WhatsApp and phone calls that connect to your helpdesk and take actions.
Highlighted rows differ between these picks
| Attribute | Decagon | Robylon |
|---|---|---|
| Platform type | Enterprise Agent | Voice Agent Platform |
| Pricing | Enterprise pricing Per-conversation or per-resolution enterprise pricing | Subscription pricing Free plan; Pro from $25/month; phone calls from Business at $180/month |
| Test it | Demo on request | Free trial |
| Calls | Inbound | Inbound, Outbound |
| Human handoff | Yes | Yes |
| Setup difficulty | Enterprise | Medium |
| Use cases | Customer Support | Customer Support |
| Useful for |
|
|
| Integrations | ||
| Zendesk | ||
| Salesforce | ||
| Knowledge base | — | |
| Custom API | — | |
| Freshworks | — | |
| Intercom | — | |
| HubSpot | — | |
| Shopify | — | |
| — | ||
| Twilio | — | |
| +4 more across these tools — see each profile for the full list. | ||
Platform type
- Decagon
- Enterprise Agent
- Robylon
- Voice Agent Platform
Pricing
- Decagon
Enterprise pricing
Per-conversation or per-resolution enterprise pricing
- Robylon
Subscription pricing
Free plan; Pro from $25/month; phone calls from Business at $180/month
Test it
- Decagon
- Demo on request
- Robylon
- Free trial
Calls
- Decagon
- Inbound
- Robylon
- Inbound, Outbound
Human handoff
- Decagon
- Yes
- Robylon
- Yes
Setup difficulty
- Decagon
- Enterprise
- Robylon
- Medium
Use cases
- Decagon
- Customer Support
- Robylon
- Customer Support
Useful for
- Decagon
- • Support automation
- • Helpdesk workflows
- • Enterprise customer operations
- Robylon
- • Support teams automating tickets and calls together
- • Ecommerce order and returns questions
- • Helpdesk-connected escalation
- • Starting free on chat before adding voice
Integrations
| Decagon | Robylon | |
|---|---|---|
| Zendesk | ||
| Salesforce | ||
| Knowledge base | — | |
| Custom API | — | |
| Freshworks | — | |
| Intercom | — | |
| HubSpot | — | |
| Shopify | — | |
| — | ||
| Twilio | — |
+4 more across these tools — see each profile for the full list.
What would these cost to run?
Enter your call volume once and see Decagon and Robylon priced at the same usage, ranked alongside every other platform.