Hyro vs PolyAI

How the two platforms compare on pricing, live demos, calls, integrations, and setup — highlighted where they differ.

Enterprise Agent

Hyro

Healthcare AI agent platform for call-center automation, patient access, scheduling, routing, and support across voice and digital channels.

Enterprise Agent

Enterprise conversational AI for customer service voice automation and contact center use cases.

Highlighted rows differ between these picks

Show differences only

Attribute	Hyro	PolyAI
Platform type	Enterprise Agent	Enterprise Agent
Pricing	Enterprise pricing Quote-based healthcare enterprise pricing	Enterprise pricing Quote-based per-minute enterprise pricing
Test it	—	Demo on request
Calls	Inbound, Outbound	Inbound
Human handoff	Yes	Yes
Setup difficulty	Enterprise	Enterprise
Use cases	Healthcare Intake Appointment Scheduling Customer Support Call Routing	Customer Support AI Receptionists
Useful for	• Healthcare providers • Patient access teams • Healthcare call centers • Scheduling and routing workflows	• Enterprise contact centers • Customer support automation • High-volume inbound calls
Integrations
Contact center
Epic		—
Salesforce		—
Cisco		—
SMS		—
Website		—
Mobile app		—
CRM	—
Knowledge base	—
Custom API	—

Hyro: Healthcare Intake
Appointment Scheduling
Customer Support
Call Routing
PolyAI: Customer Support
AI Receptionists

Hyro: • Healthcare providers
• Patient access teams
• Healthcare call centers
• Scheduling and routing workflows
PolyAI: • Enterprise contact centers
• Customer support automation
• High-volume inbound calls

Enter your call volume once and see Hyro and PolyAI priced at the same usage, ranked alongside every other platform.