ElevenLabs Agents vs Retell AI
How the two platforms compare on pricing, live demos, calls, integrations, and setup — highlighted where they differ.
Voice Agent Platform
ElevenLabs Agents
ElevenLabs' platform for building voice and chat agents (formerly Conversational AI), useful for teams prioritizing voice quality.
Voice Agent Platform
Retell AI
Voice AI platform for building low-latency phone agents across support, scheduling, and sales workflows.
Highlighted rows differ between these picks
| Attribute | ElevenLabs Agents | Retell AI |
|---|---|---|
| Platform type | Voice Agent Platform | Voice Agent Platform |
| Pricing | Usage Based pricing Free 15 min; Starter $6/mo for 75 min; LLM and telephony extra | $0.07-$0.31/min $0.07-$0.31/min; custom pricing available |
| Test it | Free trial | Free trial |
| Calls | Inbound, Outbound | Inbound, Outbound |
| Human handoff | Yes | Yes |
| Setup difficulty | Technical | Medium |
| Use cases | Customer Support AI Receptionists Appointment Scheduling | Customer Support Appointment Scheduling Lead Qualification AI Receptionists |
| Useful for |
|
|
| Integrations | ||
| Custom API | ||
| Twilio | ||
| Knowledge base | — | |
| Zapier | — | |
| CRM | — | |
| Calendar | — | |
Platform type
- ElevenLabs Agents
- Voice Agent Platform
- Retell AI
- Voice Agent Platform
Pricing
- ElevenLabs Agents
Usage Based pricing
Free 15 min; Starter $6/mo for 75 min; LLM and telephony extra
- Retell AI
$0.07-$0.31/min
$0.07-$0.31/min; custom pricing available
Test it
- ElevenLabs Agents
- Free trial
- Retell AI
- Free trial
Calls
- ElevenLabs Agents
- Inbound, Outbound
- Retell AI
- Inbound, Outbound
Human handoff
- ElevenLabs Agents
- Yes
- Retell AI
- Yes
Setup difficulty
- ElevenLabs Agents
- Technical
- Retell AI
- Medium
Use cases
- ElevenLabs Agents
- Customer SupportAI ReceptionistsAppointment Scheduling
- Retell AI
- Customer SupportAppointment SchedulingLead QualificationAI Receptionists
Useful for
- ElevenLabs Agents
- • Voice quality evaluation
- • Conversational experiences
- • Prototype agents
- Retell AI
- • Fast voice prototypes
- • Support call automation
- • Scheduling workflows
Integrations
| ElevenLabs Agents | Retell AI | |
|---|---|---|
| Custom API | ||
| Twilio | ||
| Knowledge base | — | |
| Zapier | — | |
| CRM | — | |
| Calendar | — |
What would these cost to run?
Enter your call volume once and see ElevenLabs Agents and Retell AI priced at the same usage, ranked alongside every other platform.