SoundHound AI SoundHound for Restaurants
Restaurant voice assistant for answering calls, taking orders, reservations, FAQs, and staff-facing requests.
- Pricing at a glance
- Quote-based restaurant voice AI
- Starting price
- Quote-based
- Setup
- Enterprise rollout
At a glance
Calls & telephony
- DetailCalls
Inbound only
- SupportedHuman handoff
Yes
- Not publishedCall recording
Not published
- Not publishedPhone numbers included
Not published
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- Not publishedGDPR
Not published
- DetailLanguages
Multilingual
- Not publishedFree to start
Not published
- Not supportedDeveloper API
No
Morak scorecard
How we score →- Ease of setupEnterprise rollout
Enterprise menu, location, ordering, and POS integration.
- Pricing transparencyQuote only
Pricing is quoted by sales; no list price is published.
- Try before you buyNot published
No self-serve demo or trial is published.
- Call & telephony controlBasic
Documented: inbound and human handoff.
- Compliance readinessNot published
No SOC 2, GDPR or HIPAA commitments are published.
- Integration coverage2 of 4 covered
Connects to phone system and customer records (CRM, EHR or POS). Not listed: calendar and automation or API.
Typical score among industry voice agents
Automate ordering where restaurant operations are complex
What you get
Support phone or drive-thru orders using restaurant menu and ordering systems.
What to account for
Menu synchronization, payment handling and allergy escalation need operational testing at your locations.
Best for
- Restaurant groups
- Phone ordering
- Drive-thru automation
- Guest FAQs
Strengths
- Restaurant specialization
- Multiple voice channels
- Menu-aware ordering
- Established enterprise vendor
Not a fit for
- Non-restaurant businesses
- Teams needing public self-serve pricing
- Unreviewed payment or allergy workflows
Watch-outs
- Public pricing is not disclosed
- Ordering quality depends on menu synchronization
- Payment and allergy edge cases require strict controls
What it handles
- Ordering
- Take food orders
- Answer menu questions
- Suggest add-ons
- Other restaurant requests
- Handle reservations
- Assist employees
Requirements & compatibility
- Knowledge inputs
- Menus, Location policies
Integrations & channels
Telephony
- Restaurant phone systems
Industry systems
- POS
- Ordering systems
- Drive-thru hardware
Channels
- Phone
- Drive-thru
- Employee devices
What to test
- Escalate allergy, emergency, complaint, refund, and ambiguous order requests to staff.
Try before committing
Test noisy stores, accents, modifiers, substitutions, promotions, sold-out items, and complex group orders.
Data access, recording & usage details
- Keep payment data outside general model context and verify PCI responsibilities.
Pricing & access
Quote-based
Quote-based; confirm location, channel, call volume, integrations, implementation, and support costs.
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | SoundHound AI SoundHound for Restaurants This productRestaurant voice assistant for answering calls, taking orders, reservations, FAQs, and staff-facing requests. | Similar product Enterprise restaurant voice AI for phone, drive-thru, and kiosk ordering with brand and POS customization. | Similar product Restaurant voice AI for answering calls, taking phone orders, handling menu questions, upselling, and sending orders into POS workflows. |
|---|---|---|---|
| Starting price | Quote-based | Quote-based | From $350/mo |
| Free to start | Not published | Not published | Not published |
| Calls | Inbound | Inbound | Inbound |
| HIPAA | Not published | Not published | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 1 of 5, Enterprise rollout | 1 of 5, Enterprise rollout | 3 of 5, Guided setup |
| Pricing transparency | 1 of 5, Quote only | 1 of 5, Quote only | 4 of 5, Starting price |
| Try before you buy | Not scored, Not published | 3 of 5, Web demo | 3 of 5, Web demo |
| Call & telephony control | 2 of 5, Basic | 2 of 5, Basic | 3 of 5, Moderate |
| Compliance readiness | Not scored, Not published | Not scored, Not published | Not scored, Not published |
| Integration coverage | 3 of 5, 2 of 4 covered | 2 of 5, 1 of 4 covered | 2 of 5, 1 of 4 covered |