Restaurant Voice AI
Visit websiteKea AI
Kea AI is a restaurant-focused voice agent for phone ordering and guest interactions. It is positioned around answering every call, taking orders during rush periods, handling menu modifications, sending payment links or reminders, and integrating with restaurant POS systems.
Quick facts
Agent category
Industry Specific Agent
Call direction
Inbound
Channel
Phone, SMS, POS
Human handoff
Yes
Audience
Customer-facing
Setup complexity
Moderate restaurant and POS setup
Pricing model
Typical restaurant range $99-$299/month; enterprise $200-$500/location
Useful for
- Restaurants
- Phone ordering
- Menu questions
- Rush-hour call volume
Not a fit
- Non-restaurant businesses
- Generic receptionist workflows
- Developer teams wanting raw voice APIs
Actions it can take
- Answer restaurant calls
- Take phone orders
- Handle menu questions
- Upsell items
- Send payment links
- Push orders to POS
Knowledge sources
- Menu
- Restaurant hours
- POS data
- Order history
- Guest call transcripts
Integrations
Setup complexity
Moderate restaurant and POS setup
Pricing model
Kea describes fixed monthly restaurant voice AI pricing and says most restaurants fall around $99-$299/month for comprehensive solutions, with enterprise and franchise pricing around $200-$500 per location. Kea also describes free setup with most plans and no per-minute charges in its pricing guidance, but plan names and exact public self-serve prices are not listed on the reviewed product page. Verify with vendor.
Phone details
Call direction
Inbound
Human handoff
Yes
Call recording
Verify
Latency and interruption notes
Test noisy rush-hour calls, menu substitutions, accents, payment flow, and POS ticket accuracy.
Phone number support
Verify number forwarding, location routing, and multi-location setup with Kea AI.
CRM support
Restaurant POS integration is the key system fit; verify CRM or loyalty-system needs separately.
Strengths
- Restaurant-specific phone ordering
- POS-oriented workflow
- Built for rush-hour missed-call recovery
- Handles menu modifications and payments
Limitations
- Poor fit outside restaurant ordering
- Exact plan pricing is less explicit than generic AI receptionist tools
- POS integration behavior and payment flows need restaurant-by-restaurant validation
Compliance notes
- Review payment link handling, PCI boundaries, service-fee rules, and POS permissions.
- Confirm call recording consent, allergy/special-instruction handling, and order-error escalation.
- Test disclosure and refund/cancellation policies before letting the agent complete orders.
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