Kea AI Restaurant Voice AI
Restaurant voice AI for answering calls, taking phone orders, handling menu questions, upselling, and sending orders into POS workflows.
- Pricing at a glance
- Flat monthly per location, about $350/month; multi-location custom
- Starting price
- From $350/mo
- Setup
- Guided setup
- Try it
- Public web demo
Examine the vendor's restaurant-ordering experience.
Confirm your POS, payment and menu-exception handling separately.
At a glance
Calls & telephony
- DetailCalls
Inbound only
- SupportedHuman handoff
Yes
- Not publishedCall recording
Not published
- SupportedPhone numbers included
Yes
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- Not publishedGDPR
Not published
- DetailLanguages
English and Spanish
- Not publishedFree to start
Not published
- Not supportedDeveloper API
No
Morak scorecard
How we score →- Ease of setupGuided setup
Moderate restaurant and POS setup.
- Pricing transparencyStarting price
From $350/mo is published; higher tiers or usage may be quoted.
- Try before you buyWeb demo
A public web demo shows the experience, not your own setup.
- Call & telephony controlModerate
Documented: inbound, human handoff and phone numbers.
- Compliance readinessNot published
No SOC 2, GDPR or HIPAA commitments are published.
- Integration coverage1 of 4 covered
Connects to customer records (CRM, EHR or POS). Not listed: phone system, calendar and automation or API.
Typical score among industry voice agents
Turn restaurant calls into orders
What you get
Connect phone ordering with restaurant menus, POS workflows and payment links.
What to account for
Your POS and payment setup must fit. Establish how menu changes, allergies and exceptions reach staff.
Best for
- Restaurants
- Phone ordering
- Menu questions
- Rush-hour call volume
Strengths
- Restaurant-specific phone ordering
- POS-oriented workflow
- Built for rush-hour missed-call recovery
- Handles menu modifications and payments
Not a fit for
- Non-restaurant businesses
- Generic receptionist workflows
- Developer teams wanting raw voice APIs
Watch-outs
- Poor fit outside restaurant ordering
- Flat monthly pricing may be high for low-volume locations
- POS integration behavior and payment flows need restaurant-by-restaurant validation
What it handles
- Build the order
- Take phone orders
- Handle menu questions
- Upsell items
- Complete the handoff
- Send payment links
- Push orders to POS
Requirements & compatibility
- Knowledge inputs
- Menu, Restaurant hours
Integrations & channels
Messaging
- SMS
Industry systems
- Toast
- Square
- Clover
- NCR Aloha
- Oracle MICROS
- POS systems
Channels
- Phone
- POS
What to test
- Confirm call recording consent, allergy/special-instruction handling, and order-error escalation.
Try before committing
Test noisy rush-hour calls, menu substitutions, accents, payment flow, and POS ticket accuracy.
Data access, recording & usage details
- Review payment link handling, PCI boundaries, service-fee rules, and POS permissions.
- Test disclosure and refund/cancellation policies before letting the agent complete orders.
Pricing & access
From $350/mo
Kea describes flat monthly pricing per restaurant location with unlimited calls, orders, and SMS and no per-order or per-minute fees; its April 2026 pricing guide cites about $350/month. Multi-location and franchise operators get custom pricing. Verify the current quote, setup terms, and POS coverage.
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | Kea AI Restaurant Voice AI This productRestaurant voice AI for answering calls, taking phone orders, handling menu questions, upselling, and sending orders into POS workflows. | Similar product Restaurant-focused voice agent for answering inbound calls, guest questions, and reservation workflows. | Similar product 24/7 restaurant phone agent for orders, reservations, payments, menu questions, and call analytics. |
|---|---|---|---|
| Starting price | From $350/mo | From $399/location | Quote-based |
| Free to start | Not published | Not published | Paid only |
| Calls | Inbound | Inbound | Inbound |
| HIPAA | Not published | Not published | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 3 of 5, Guided setup | 3 of 5, Guided setup | 2 of 5, Project rollout |
| Pricing transparency | 4 of 5, Starting price | 5 of 5, Plans published | 1 of 5, Quote only |
| Try before you buy | 3 of 5, Web demo | 1 of 5, Sales demo only | Not scored, Not published |
| Call & telephony control | 3 of 5, Moderate | 1 of 5, Basic | 2 of 5, Basic |
| Compliance readiness | Not scored, Not published | 2 of 5, Limited | Not scored, Not published |
| Integration coverage | 2 of 5, 1 of 4 covered | 3 of 5, 2 of 4 covered | 4 of 5, 3 of 4 covered |