Facilitator

Microsoft Teams

Facilitator is a Microsoft Teams meeting and chat agent for internal collaboration. It helps teams capture meeting notes, summarize decisions, track agenda timing, identify open questions, and organize follow-up tasks when Teams and Microsoft 365 Copilot requirements are met.

Quick facts

Agent category

Meeting Agent

Interaction type

Meeting / collaboration

Channel

Microsoft Teams

Audience

Internal

Transcript required

Yes

Admin setup required

Yes

Licensing

Microsoft Teams and Microsoft 365 Copilot requirements may apply.

Pricing model

Microsoft 365 Copilot licensing; from $18/user/month paid yearly

Full pricing details

Facilitator is part of Microsoft 365 Copilot experiences in Teams. Microsoft 365 Copilot Business is listed from $18/user/month paid yearly as a limited-time offer, normally $21/user/month paid yearly, with a separate qualifying Microsoft 365 plan required; monthly commitment is listed at $25.20/user/month. Microsoft 365 Copilot Chat is included for eligible Microsoft 365 users, but agent usage is metered. Verify with vendor.

Strengths & limitations

Native Teams context
Internal collaboration focus
Meeting notes and task capture
Agenda and decision tracking

Not designed for customer phone answering
Not a replacement for IVR or call routing
Depends on Teams, Copilot, tenant setup, and meeting context availability

Profile overview

Best for

Microsoft Teams meetingsInternal collaborationDecision summariesFollow-up tasks

Can handle

Generate live meeting notes

Summarize decisions

Track agenda items

Identify follow-up tasks

Works with

Meeting transcriptMeeting contextTeams chat contextMicrosoft 365 context when availableMicrosoft TeamsMicrosoft 365 Copilot

Details

Meeting platform: Microsoft Teams
Output: Live notes, decision summaries, agenda tracking, open questions, and follow-up tasks.
Data storage: Verify storage, retention, and compliance settings in Microsoft 365.
External participants: Verify behavior for meetings with guests or external attendees.