Morak
Browse voice agents
Ready-made voice agentIndustry specific agent

First Deploy

Done-for-you after-hours AI phone desk for HVAC, plumbing and electrical shops that takes each caller's details and sends them to you right away.

Pricing at a glance
$250/month plus $1,750 setup
Starting price
From $250/mo
Setup
Project rollout
Try it
Live demo line
Call the demo line(320) 335-6186

Call the demo desk as a customer with a no-heat or leak emergency and hear what it collects.

Before paying the setup fee, ask what happens if you cancel and how long recordings are kept.

At a glance

Calls & telephony

  • DetailCalls

    Inbound only

  • Not publishedHuman handoff

    Not published

  • SupportedCall recording

    Yes

  • Not publishedPhone numbers included

    Not published

  • Not publishedBring your own carrier

    Not published

  • Not publishedSIP trunking

    Not published

Trust & access

  • Not publishedHIPAA

    Not published

  • Not publishedSOC 2

    Not published

  • Not publishedGDPR

    Not published

  • Not publishedLanguages

    Not published

  • Not supportedFree to start

    Paid only

    Demo line; paid setup and monthly fee

  • Not supportedDeveloper API

    No

Morak scorecard

How we score →
  • Ease of setupProject rollout

    Managed - the team writes the script and sets it up on your number.

  • Pricing transparencyPlans published

    Plan prices are listed on the vendor's site.

  • Try before you buyCall it now

    A live demo line you can call without signing up.

  • Call & telephony controlBasic

    Documented: inbound.

  • Compliance readinessNot published

    No SOC 2, GDPR or HIPAA commitments are published.

  • Integration coverage1 of 4 covered

    Connects to calendar. Not listed: phone system, customer records (CRM, EHR or POS) and automation or API.

Typical score among industry voice agents

Have an after-hours phone desk set up for a trade shop

What you get

The team writes the script and puts it on your number; it takes each caller's details, flags emergencies and sends them to you right away.

What to account for

It covers after-hours calls only, costs $1,750 to set up, and its policies don't say how long recordings are kept.

Best for

  • HVAC, plumbing and electrical shops
  • After-hours calls
  • Owners who want it set up for them
  • A flat monthly fee with no per-minute charges

Strengths

  • Built for trade shops
  • A demo line you can call
  • Published flat price with no per-minute charges
  • Recording notice at the start of every call

Not a fit for

  • Daytime overflow or full-time reception
  • Shops that want to set it up themselves
  • Quoting prices or dispatching technicians

Watch-outs

  • After-hours only; it won't quote prices or promise arrival times
  • Its privacy policy gives no email, street address or effective date
  • Calendar booking only when it's in your plan

What it handles

Take the call
  • Answer after-hours calls in your shop's name
  • Collect the caller's details, address and problem
  • Read back the callback number
  • Flag emergencies
Pass it on
  • Send you each caller's details right away
  • Book into a calendar (if in your plan)

Requirements & compatibility

Phone setup
Set up on your existing number with call forwarding.
CRM connection
Sends you each caller's details; calendar booking only if it's in your plan.

Integrations & channels

Calendar & scheduling

  • Calendar booking (if in your plan)

Other

  • Call forwarding

Channels

  • Phone

What to test

  • Calls open with a recording notice, but its privacy policy doesn't say how long recordings are kept or name the telephony and AI providers.

Try before committing

Call the demo line with an emergency, a caller who asks for a price, and a caller outside your service area.

Data access, recording & usage details
  • Its terms don't cover recording consent, calling laws or refunds.

Pricing & access

From $250/mo

A one-time setup of $1,750, paid as $875 to start and the balance at completion or in full up front, then $250 a month from go-live, month to month, with no per-minute charges. Its terms don't state a refund policy for the setup fee.

  • A $1,750 setup fee on top of the monthly price

How it compares

Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.

First Deploy compared with Call24 and ServiceTitan AI Voice Agent
Detail
First Deploy
This product

Done-for-you after-hours AI phone desk for HVAC, plumbing and electrical shops that takes each caller's details and sends them to you right away.

A different approach

AI receptionist for home-service and real-estate businesses that answers your number, takes job details and books into Google Calendar.

Why compare: Compare Call24 for a self-setup trades receptionist with a monthly price, a trial and no setup fee.

A different approach

Trades-focused inbound phone agent that books jobs using ServiceTitan business and dispatch data.

Why compare: Compare ServiceTitan's agent if you already run your shop on ServiceTitan.

Starting priceFrom $250/moFrom $99/moQuote-based
Free to startPaid onlyFree trialNot published
CallsInboundInboundInbound
HIPAANot publishedNot publishedNot published
Morak scorecard How we score
Ease of setup
2 of 5, Project rollout
5 of 5, Quick self-serve
2 of 5, Project rollout
Pricing transparency
5 of 5, Plans published
4 of 5, Starting price
1 of 5, Quote only
Try before you buy
5 of 5, Call it now
5 of 5, Call it now
3 of 5, Web demo
Call & telephony control
1 of 5, Basic
2 of 5, Basic
3 of 5, Moderate
Compliance readiness
Not scored, Not published
Not scored, Not published
2 of 5, Limited
Integration coverage
2 of 5, 1 of 4 covered
3 of 5, 2 of 4 covered
3 of 5, 2 of 4 covered
Compare all 3 in detailPricing, capabilities, integrations and limits on one page.