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Fathom

Fathom records and transcribes supported video meetings, creates AI summaries and action items, and provides searchable call repositories and CRM workflows for teams. Its free individual edition includes unlimited recordings and transcriptions, while premium capabilities and team governance vary by plan.

Editorial research · Reviewed

Test it yourself

Official site offers a free individual edition and a Team Edition trial.

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Quick facts

Agent category

Meeting Agent

Interaction type

Meeting recorder and notetaker

Channel

Zoom, Google Meet, Microsoft Teams

Audience

Personal

Transcript required

Yes

Admin setup required

No

Licensing

Free, Premium, Team, Business, and Enterprise options; verify current availability and feature limits.

Pricing model

Free individual plan; paid Premium and Team editions

Full pricing details

Free individual plan includes unlimited recordings, storage, and transcription with limited advanced AI summaries. Premium and Team plans add AI and collaboration features; verify current checkout pricing.

Strengths & limitations

  • Generous free capture tier
  • AI summaries and follow-up
  • Team call repository
  • CRM workflow support
  • Advanced AI limits vary by plan
  • Meeting-platform and device requirements should be tested
  • Conversation archives require access controls

Profile overview

Best for

Individual meeting notesCustomer-call repositoriesSales teamsCRM follow-up

Can handle

Record meetings
Transcribe conversations
Generate summaries
Extract action items
Draft follow-up emails
Search team calls
Sync CRM fields

Works with

Meeting audio and videoTranscriptsTeam call repositoryConnected CRM contextZoomGoogle Meet
Details
Meeting platform
Zoom, Google Meet, and Microsoft Teams
Output
Produces recordings, transcripts, AI summaries, action items, follow-up drafts, and searchable call context.
Data storage
Review recording storage, team access, CRM sync, retention, deletion, and third-party participant notice.
External participants
Designed for customer and external meetings on supported platforms, subject to consent and organizer policy.

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