CallPad
AI receptionist for salons, spas and med spas that answers calls 24/7, books clients into your booking system and texts back missed calls.
- Pricing at a glance
- Custom pricing
- Starting price
- Quote-based
- Setup
- Quick self-serve
- Try it
- Public web demo
Hear recorded CallPad calls, then book a demo with your own booking system.
Get a quote, check your booking system isn't on the waitlist, and ask which languages it speaks.
At a glance
Calls & telephony
- DetailCalls
Inbound only
- SupportedHuman handoff
Yes
- SupportedCall recording
Yes
- Not publishedPhone numbers included
Not published
- Not publishedBring your own carrier
Not published
- Not publishedSIP trunking
Not published
Trust & access
- Not publishedHIPAA
Not published
- Not publishedSOC 2
Not published
- SupportedGDPR
Yes
Privacy policy offers a data processing addendum; Berlin subsidiary
- Not publishedLanguages
Not published
- Not supportedFree to start
Paid only
Sample calls and a sales demo; pricing quoted
- Not supportedDeveloper API
No
Morak scorecard
How we score →- Ease of setupQuick self-serve
About 10 minutes, no technical setup.
- Pricing transparencyQuote only
Pricing is quoted by sales; no list price is published.
- Try before you buyWeb demo
A public web demo shows the experience, not your own setup.
- Call & telephony controlBasic
Documented: inbound and human handoff.
- Compliance readinessLimited
Published: GDPR.
- Integration coverage2 of 4 covered
Connects to customer records (CRM, EHR or POS) and calendar. Not listed: phone system and automation or API.
Typical score among industry voice agents
Answer and book calls for a salon, spa or med spa
What you get
It answers 24/7 and books clients with a named stylist straight into salon software such as Mindbody, Zenoti, Phorest and SalonIQ.
What to account for
Prices and supported languages aren't published, and recordings have no fixed retention period.
Best for
- Salons, spas and med spas
- Booking into salon software
- Texting back missed calls
- Businesses in the US, UK, Europe and Australia
Strengths
- Built for beauty and wellness
- Wide salon-software integrations
- Sample calls and case studies on its site
- Named operator with a Berlin subsidiary and a data processing addendum
Not a fit for
- Buyers who need published prices
- Businesses outside beauty and wellness
- Email or social channels (coming soon)
Watch-outs
- It says it speaks several languages but doesn't list them
- Email, WhatsApp and social channels are still coming soon
- Vagaro, Timely, Booksy and several other booking systems are on a waitlist
What it handles
- Answer and book
- Answer calls 24/7
- Answer common questions
- Book clients with a named stylist
- Take deposits and payments
- Hand off and follow up
- Transfer calls to staff or take a message
- Text back missed calls
Requirements & compatibility
- CRM connection
- Books into Mindbody, Booker, Zenoti, Square, Phorest and other salon systems; HubSpot and Google Calendar.
- Human transfer
- Yes
Integrations & channels
CRM & help desk
- HubSpot
Calendar & scheduling
- Google Calendar
Industry systems
- Square
Other
- Mindbody
- Booker
- Zenoti
- GlossGenius
- Phorest
- SalonIQ
- Cliniko
Channels
- Phone
- SMS
What to test
- Its privacy policy keeps recordings and transcripts only as long as necessary, with no fixed period.
Try before committing
Test a booking with a specific stylist, a deposit request, and a caller who asks for a person.
Data access, recording & usage details
- Its site says it offers a BAA, but its privacy policy doesn't mention HIPAA; ask for the terms before handling patient data at a med spa.
Pricing & access
Quote-based
Quote-based. Plans are Solo (one calendar, 5 voice hours a month), Standard (up to 10 calendars, 15 hours), Pro (up to 20 calendars, 30 hours) and Enterprise (unlimited); prices aren't published, so contact the team for a quote.
- Prices aren't published
How it compares
Side by side with two alternatives buyers weigh against it, on the same facts and scorecard.
| Detail | CallPad This productAI receptionist for salons, spas and med spas that answers calls 24/7, books clients into your booking system and texts back missed calls. | A different approach SMB AI receptionist for answering inbound calls, taking messages, routing callers, booking appointments, and adding SMS or website chat coverage. Why compare: Compare Dialzara for a general AI receptionist with published prices. | Similar product Managed AI receptionist for local service businesses that answers every call, texts back missed ones, books the job and asks for the review. |
|---|---|---|---|
| Starting price | Quote-based | From $29/mo | From $597/mo |
| Free to start | Paid only | Free trial | Paid only |
| Calls | Inbound | Inbound & outbound | Inbound |
| HIPAA | Not published | BAA available | Not published |
| Morak scorecard How we score | |||
| Ease of setup | 5 of 5, Quick self-serve | 5 of 5, Quick self-serve | 2 of 5, Project rollout |
| Pricing transparency | 1 of 5, Quote only | 5 of 5, Plans published | 4 of 5, Starting price |
| Try before you buy | 3 of 5, Web demo | 5 of 5, Call it now | 5 of 5, Call it now |
| Call & telephony control | 2 of 5, Basic | 3 of 5, Moderate | 1 of 5, Basic |
| Compliance readiness | 1 of 5, Limited | 2 of 5, Limited | Not scored, Not published |
| Integration coverage | 3 of 5, 2 of 4 covered | 4 of 5, 3 of 4 covered | 3 of 5, 2 of 4 covered |