Seth

Ringly

Ringly's Seth is an ecommerce AI phone support agent built for Shopify brands. It is designed to resolve routine customer calls, answer product and order questions, transfer unresolved calls to a team, and show analytics around resolution, call topics, and revenue attribution.

Test it yourself

14-day free trial — plus a recorded sample call on the homepage.

Try it yourself

Quick facts

Agent category

Industry Specific Agent

Call direction

Inbound

Channel

Phone, Shopify

Human handoff

Yes

Audience

Customer-facing

Setup complexity

Low to moderate Shopify setup

Pricing model

Grow $349/month; Pro $799/month; Enterprise custom

Full pricing details

Grow is $349/month with 1,000 minutes/month and then $0.29/min. Pro is $799/month with 2,500 minutes/month and then $0.19/min, plus hands-on setup and a 65% resolution guarantee. Enterprise is custom for 5,000+ minutes/month. Knowledge bases are listed at $9/month each; phone numbers are included for Seth, with legacy custom-agent numbers listed at $5/month. Verify with vendor.

Strengths & limitations

Focused ecommerce positioning
Clear public pricing
Shopify order and product context
Escalates calls it cannot resolve

Best fit is Shopify rather than general ecommerce
Pricing may be high for low-call-volume stores
Custom integrations appear reserved for Enterprise

Profile overview

Best for

Shopify storesEcommerce phone supportOrder status callsReturns and product questions

Can handle

Answer ecommerce calls

Handle order status questions

Answer return and policy questions

Transfer unresolved calls

Track call outcomes

Works with

Shopify dataStore policiesProduct informationCall historyKnowledge basesShopify

Details

Call recording: Yes
Phone numbers: Phone numbers are included for Seth; verify country support and forwarding requirements.
CRM support: Shopify is the primary system of record; verify helpdesk or CRM handoff needs separately.